Maybe quality is something about exceeding an expectation. I like that approach because it places the definition of quality in a personal context.....it suggests that there is no global perspective on quality - my quality and your quality can co-exist even if they are diametrically opposed notions.
Maybe quality is something about exceeding an expectation. I like that approach because it places the definition of quality in a personal context.....it suggests that there is no global perspective on quality - my quality and your quality can co-exist even if they are diametrically opposed notions.
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